{"id":1317,"date":"2022-09-14T09:34:50","date_gmt":"2022-09-14T09:34:50","guid":{"rendered":"https:\/\/paperbell.com\/support\/?post_type=ht_kb&#038;p=1317"},"modified":"2024-07-12T20:15:29","modified_gmt":"2024-07-12T20:15:29","slug":"stripe-integration","status":"publish","type":"ht_kb","link":"https:\/\/paperbell.com\/support\/knowledge-base\/stripe-integration\/","title":{"rendered":"Stripe Integration"},"content":{"rendered":"\n<p>Here&#8217;s everything you need to know about Paperbell&#8217;s Stripe integration!<\/p>\n\n\n\n<p>We integrate with Stripe as a payment processor. That means we connect to your own Stripe account, we don&#8217;t add any kind of processing fees on top, and your funds don&#8217;t go through us.<\/p>\n\n\n\n<p>Stripe is a completely separate tool from Paperbell, so generally you want to go to Stripe directly with any questions about the platform. But we thought we&#8217;d give you an overview of the most common questions!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Do I need to set up anything in Stripe to make my Paperbell packages work?<\/h3>\n\n\n\n<p>There are no &#8220;extra&#8221; steps that need to be done in Stripe. You don&#8217;t need to create a product or subscription in Stripe. All you need is an active Stripe account and Paperbell will handle what&#8217;s next. Making changes to your products or subscriptions in Stripe will not be reflected back to Paperbell and can ultimately mess things up. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What is the fee for using Stripe?<\/h3>\n\n\n\n<p>Paperbell doesn&#8217;t charge an additional fee for Stripe or PayPal, and does not take a percentage of your sales. Stripe does take a percentage, based on location and currency. <\/p>\n\n\n\n<p>For the US: Stripe is 2.9% + 30\u00a2 per successful card charge<\/p>\n\n\n\n<p>For recurring <a href=\"https:\/\/paperbell.com\/support\/knowledge-base\/subscriptions\/\">subscription<\/a> charges, <a href=\"https:\/\/stripe.com\/billing\/pricing\">Stripe charges .5%<\/a> in addition to the regular fees listed above.<\/p>\n\n\n\n<p>More information about Stripe&#8217;s fees can be found <a href=\"https:\/\/stripe.com\/pricing\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">When do I get my first Stripe payout? <\/h3>\n\n\n\n<p>Your first payout is typically available seven days after you add your bank account and take your first successful payment on Stripe. Learn more <a href=\"https:\/\/support.stripe.com\/questions\/waiting-period-for-first-payout-on-stripe\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>. <\/p>\n\n\n\n<p>After that first payout, the default payout schedule is daily\/automatic. You can change this in the Dashboard to <a href=\"https:\/\/stripe.com\/docs\/payouts#payout-schedule\" target=\"_blank\" rel=\"noreferrer noopener\">weekly automatic, monthly automatic, or manual payouts<\/a>. <\/p>\n\n\n\n<p>Stripe says an expected payout should hit your bank account by five days after the payout. Learn more <a href=\"https:\/\/support.stripe.com\/questions\/my-payout-is-missing-changed-or-postponed\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How can I see my upcoming payments in Stripe?<\/h3>\n\n\n\n<p>Stripe does not contain a list of your upcoming payments, but Paperbell does. To see any upcoming payment plan payments, search for your client in the <a href=\"https:\/\/app.paperbell.com\/provider\/customers\" target=\"_blank\" rel=\"noreferrer noopener\">clients section<\/a>. Then click on packages, view the package, and you&#8217;ll see a list of completed and upcoming payments. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">I thought a payment was going to land in Stripe today, where&#8217;s my money?<\/h3>\n\n\n\n<p>Payments often don&#8217;t land until the evening. Wait the full day that you&#8217;re expecting your payment to come in. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How do I refund my client?<\/h3>\n\n\n\n<p>You do that in Stripe, <a href=\"https:\/\/support.stripe.com\/questions\/refund-a-customer\" target=\"_blank\" rel=\"noreferrer noopener\">here&#8217;s how<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Do clients get a receipt from Stripe?<\/h3>\n\n\n\n<p>Not automatically. You can <a href=\"https:\/\/docs.stripe.com\/receipts?payment-ui=payment-links#automatically-send-receipts\">set that up<\/a> in your Stripe settings.<\/p>\n\n\n\n<p>You can also <a href=\"https:\/\/docs.stripe.com\/receipts?payment-ui=payment-links#manually-send-receipts-from-dashboard\">manually send a receipt<\/a> to a client, if you&#8217;d like. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here&#8217;s everything you need to know about Paperbell&#8217;s Stripe integration! We integrate with Stripe as a payment processor. That means we connect to your own Stripe account, we don&#8217;t add any kind of processing fees on top, and your funds don&#8217;t go through us. Stripe is a completely separate tool&#8230;<\/p>\n","protected":false},"author":1,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"class_list":["post-1317","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-integrations"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Stripe Integration - Paperbell Support<\/title>\n<meta name=\"description\" content=\"Here&#039;s everything you need to know about Paperbell&#039;s Stripe integration! We integrate with Stripe as a payment processor. 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