{"id":1541,"date":"2022-10-25T07:58:01","date_gmt":"2022-10-25T07:58:01","guid":{"rendered":"https:\/\/paperbell.com\/support\/?post_type=ht_kb&p=1541"},"modified":"2022-10-25T07:58:51","modified_gmt":"2022-10-25T07:58:51","slug":"make-the-coupon-bigger-more-surveys-product-update-october-2022","status":"publish","type":"ht_kb","link":"https:\/\/paperbell.com\/support\/knowledge-base\/make-the-coupon-bigger-more-surveys-product-update-october-2022\/","title":{"rendered":"Make the Coupon Bigger (+ more surveys) (Product Update, October 2022)"},"content":{"rendered":"\n
This is an archived product update, and may not contain the most up-to-date information.<\/p>\n\n\n\n
Ever wish you could send a survey after an appointment? Or before an appointment? Or after the final appointment of a package?
NOW \ud83d\udc4f YOU \ud83d\udc4f CAN \ud83d\udc4f
That\u2019s right, you Paper Belles have been asking this one for a while and the day has come!
We\u2019ve been cooking away behind the scenes giving you more flexibility for surveys while still keeping the interface really simple and clean.
To add a survey (or another survey!) to your package, just click on the package name and then the surveys tab.<\/strong><\/p>\n\n\n\n<\/figure>\n\n\n\n
From there you can use surveys to collect info from your clients at various points. Here are a few ideas to get you started:<\/p>\n\n\n\n
\u2022 A post-appointment self-reflection (remember that clients are able to see their own survey answers, so surveys can be something that\u2019s useful for your client)<\/p>\n\n\n\n
\u2022 Regular weekly check-ins timed 1 week, 2 weeks, etc after the purchase<\/p>\n\n\n\n
\u2022 A testimonial prompt that goes out after the final appointment<\/p>\n\n\n\n
Email Content In Your Email Log<\/strong><\/h2>\n\n\n\n
Did you know that Paperbell keeps a full record of all emails sent to your client? This makes it easy to see exactly what\u2019s happening from your client\u2019s POV.<\/p>\n\n\n\n
To find it, find your client in the Clients section, then click on the \u201cEmail Logs\u201d tab. You\u2019ll see a list of all emails sent since June 10, 2022 (when the log feature started) and NOW you can also click through to see the exact contents of the email for all emails sent Oct 18 onwards.<\/p>\n\n\n\n
Make The Coupon Bigger<\/strong><\/h2>\n\n\n\n
(The above heading is meant to be sung to the tune of \u201cMake The Logo Bigger\u201d)<\/p>\n\n\n\n
You told us that your clients were having trouble finding the coupon field on Paperbell\u2019s checkout, so we made it bigger!<\/p>\n\n\n\n
Here\u2019s what it looks like:<\/p>\n\n\n\n<\/figure>\n\n\n\n
Now it\u2019s the same size as the rest of the text (it used to be smaller) so it should be pretty easy to spot.<\/p>\n","protected":false},"excerpt":{"rendered":"
Ever wish you could send a survey after an appointment? Or before an appointment? Or after the final appointment of a package? NOW \ud83d\udc4f YOU \ud83d\udc4f CAN \ud83d\udc4f That\u2019s right, you Paper Belles have been asking this one for a while and the day has come! We\u2019ve been cooking away…<\/p>\n","protected":false},"author":1,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[30],"ht-kb-tag":[],"class_list":["post-1541","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-product-updates"],"yoast_head":"\n
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<\/figure>\n\n\n\n![\"Product](\"https:\/\/paperbell.com\/support\/wp-content\/uploads\/2022\/10\/product-update-1024x591.jpg\")
<\/figure>\n\n\n\n