{"id":1779,"date":"2023-03-01T20:42:49","date_gmt":"2023-03-01T20:42:49","guid":{"rendered":"https:\/\/paperbell.com\/support\/?post_type=ht_kb&#038;p=1779"},"modified":"2023-03-01T20:42:49","modified_gmt":"2023-03-01T20:42:49","slug":"client-file-share-june-2022","status":"publish","type":"ht_kb","link":"https:\/\/paperbell.com\/support\/knowledge-base\/client-file-share-june-2022\/","title":{"rendered":"Client File Share (June, 2022)"},"content":{"rendered":"\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">This is an archived product update, and may not contain the most up-to-date information.<\/p>\n\n\n\n<p>You know how sometimes you have something you want to share with just one client?<\/p>\n\n\n\n<p>Maybe it\u2019s an audio recording of your call with them, maybe it\u2019s a special handout that you promised to send them during your last call. Maybe it\u2019s a template that you know they would find useful.<br><br>And sometimes your client has something they want to send something to you &#8211; maybe you asked them to fill out a doc with some \u201chomework\u201d questions and they want to send you their answers.<br><br>YOU CAN NOW DO ALL OF THAT IN PAPERBELL!<\/p>\n\n\n\n<p>I know, right??<\/p>\n\n\n\n<p>You will find this fancy-shmancy new option by searching for the client in your <a href=\"https:\/\/app.paperbell.com\/provider\/customers\">\u201cclients\u201d section<\/a> and then clicking on the \u201cShared Files\u201d tab.<\/p>\n\n\n\n<p>(Note that this is different from the \u201ccontent\u201d in your packages. Anything uploaded to content is automatically shared with every client who purchases that package. Shared files are a way to share with just one individual client.)<\/p>\n\n\n\n<p><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"303\" class=\"wp-image-1780\" style=\"width: 450px;\" src=\"https:\/\/paperbell.com\/support\/wp-content\/uploads\/2023\/03\/shared-files.png\" alt=\"\" srcset=\"https:\/\/paperbell.com\/support\/wp-content\/uploads\/2023\/03\/shared-files.png 1786w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2023\/03\/shared-files-300x202.png 300w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2023\/03\/shared-files-1024x689.png 1024w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2023\/03\/shared-files-768x517.png 768w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2023\/03\/shared-files-50x34.png 50w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2023\/03\/shared-files-1536x1034.png 1536w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2023\/03\/shared-files-60x40.png 60w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2023\/03\/shared-files-100x67.png 100w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/><\/p>\n\n\n\n<p>You\u2019ll notice you can also see any files in this section that your client has uploaded for you.<\/p>\n\n\n\n<p>And note that you will both get an email notification as soon as someone uploads a file.<\/p>\n\n\n\n<p><strong>See Your Active Clients First<\/strong><\/p>\n\n\n\n<p>And there is another small but MEGA useful change I wanted to let you know about!<\/p>\n\n\n\n<p>It used to be that when you looked at your client section it was alphabetical. OK, makes sense but what are the odds the client I need to see happens to be the one that starts with the letter A??<\/p>\n\n\n\n<p>So we changed things up so that you\u2019ll see your active clients on top. An \u201cactive\u201d client is one that has upcoming appointments, group sessions, a purchase with appointments remaining or an active payment plan.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You know how sometimes you have something you want to share with just one client? Maybe it\u2019s an audio recording of your call with them, maybe it\u2019s a special handout that you promised to send them during your last call. Maybe it\u2019s a template that you know they would find&#8230;<\/p>\n","protected":false},"author":14,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[30],"ht-kb-tag":[],"class_list":["post-1779","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-product-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Client File Share (June, 2022) - Paperbell Support<\/title>\n<meta name=\"description\" content=\"This is an archived product update, and may not contain the most up-to-date information. 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