{"id":249573,"date":"2025-07-31T16:54:16","date_gmt":"2025-07-31T15:54:16","guid":{"rendered":"https:\/\/paperbell.com\/?p=249573"},"modified":"2025-08-01T10:54:04","modified_gmt":"2025-08-01T09:54:04","slug":"sorrel-pindar","status":"publish","type":"post","link":"https:\/\/paperbell.com\/blog\/sorrel-pindar\/","title":{"rendered":"How A Long-Time Coach Ditched Admin Overwhelm with Paperbell"},"content":{"rendered":"\n<p>If you\u2019ve ever juggled calendars, client notes, and payment tracking across multiple tools, you\u2019re not alone.&nbsp;<\/p>\n\n\n\n<p>Meet <a href=\"https:\/\/paperbell.me\/sorrel-pindar\" target=\"_blank\" rel=\"noopener\">Sorrel Pindar<\/a>, a UK-based relationship &amp; well-being coach with decades of experience. She previously worked as an osteopath before retiring from the profession and focusing fully on coaching. For years, she managed her sessions using a notebook and a physical diary\u2026until double bookings and scattered records finally became too much.<\/p>\n\n\n\n<p>In this case study, we\u2019ll explore how Sorrel used Paperbell to streamline her business, reduce errors, and finally say goodbye to the manual systems that were holding her back.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/paperbell.com\/wp-content\/uploads\/2025\/07\/sorrel-pindar-infographic-1024x1024.jpg\" alt=\"sorrel pindar infographic\" class=\"wp-image-249564\" srcset=\"https:\/\/paperbell.com\/wp-content\/uploads\/2025\/07\/sorrel-pindar-infographic-980x980.jpg 980w, https:\/\/paperbell.com\/wp-content\/uploads\/2025\/07\/sorrel-pindar-infographic-480x480.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"challenge\"><strong>The Challenge: Managing Too Many Moving Parts<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"622\" src=\"https:\/\/paperbell.com\/wp-content\/uploads\/2025\/07\/sorrel-pindar-profile-1024x622.png\" alt=\"sorrel pindar profile\" class=\"wp-image-249579\" srcset=\"https:\/\/paperbell.com\/wp-content\/uploads\/2025\/07\/sorrel-pindar-profile-980x595.png 980w, https:\/\/paperbell.com\/wp-content\/uploads\/2025\/07\/sorrel-pindar-profile-480x292.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p>Before switching to <a href=\"https:\/\/paperbell.com\/\">Paperbell<\/a>, Sorrel was running her coaching business much like she did her osteopathy clinic:<strong> on a notebook.<\/strong><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cEverything was done in a notebook. I had a receptionist with a diary, and it was just too many things to coordinate,\u201d she recalls.<\/p>\n<\/blockquote>\n\n\n\n<p>As she transitioned fully to online coaching, especially during the 2020 lockdown, her old systems stopped working. The turning point? Realizing she was double-booking clients.<\/p>\n\n\n\n<p>Her biggest pain points included:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Losing track of how many sessions a client had booked<\/li>\n\n\n\n<li>Juggling multiple calendars and booking tools<\/li>\n\n\n\n<li>Manually sending payment requests and tracking sessions<\/li>\n\n\n\n<li>Wasting time on admin tasks that drained her attention<\/li>\n<\/ul>\n\n\n\n<p>And as someone with ADHD, the admin chaos was more than frustrating. It was overwhelming.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cIt really helps to have Paperbell doing all that stuff for me so I\u2019m not trying to manage it myself.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p><strong>Pro tip: <\/strong><a href=\"https:\/\/paperbell.com\/coaching-software\/\"><em>Use Paperbell<\/em><\/a><em> to create private packages that only qualified clients can see. For example, Sorrel only shows her discovery call packages, but she has more than 50 packages in private.&nbsp;<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"584\" src=\"https:\/\/paperbell.com\/wp-content\/uploads\/2025\/07\/sorrel-pindar-packages-1024x584.png\" alt=\"sorrel pindar packages\" class=\"wp-image-249577\" srcset=\"https:\/\/paperbell.com\/wp-content\/uploads\/2025\/07\/sorrel-pindar-packages-980x559.png 980w, https:\/\/paperbell.com\/wp-content\/uploads\/2025\/07\/sorrel-pindar-packages-480x274.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"search\"><strong>The Search: A Tool That Was Made for Coaches<\/strong><\/h2>\n\n\n\n<p>Sorrel first heard about Paperbell from an email sent from <a href=\"https:\/\/theygotacquired.com\/podcast\/laura-roeder-sold-meet-edgar\/\" target=\"_blank\" rel=\"noopener\">MeetEdgar<\/a>, a social media scheduling tool. She checked out the website, tried the two-week free trial\u2014and never looked back.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cI was hooked. I tried everything and thought, there\u2019s no way I\u2019m stopping using this.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p>Her favorite part? The client self-booking system.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cClients can book their own appointments. No back and forth. It integrates with my Google Calendar, and I just see it pop up in my diary. What a lovely feeling.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p>Other platforms had <a href=\"https:\/\/paperbell.com\/scheduling-software\/\">calendar tools<\/a>, but Sorrel appreciated how Paperbell brought everything together in one place:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/paperbell.com\/support\/knowledge-base\/contracts\/\">Contracts<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/paperbell.com\/billing-software\/\">Payments<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/paperbell.com\/blog\/client-tracking\/\">Client session tracking<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/paperbell.com\/support\/knowledge-base\/packages\/\">Packages<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"implementation\"><strong>The Implementation: From Scattered to Streamlined<\/strong><\/h2>\n\n\n\n<p>Sorrel was already an established coach when she made the switch to Paperbell. She transitioned fully to running her business online with Zoom (during the pandemic), and Paperbell became her back-office partner.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cIt\u2019s more about back-office procedures for me. Paperbell does the heavy lifting behind the scenes.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p>At one point, Sorrel had over 50 different coaching packages set up in Paperbell.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"565\" src=\"https:\/\/paperbell.com\/wp-content\/uploads\/2025\/07\/clarity-call-1024x565.png\" alt=\"clarity call\" class=\"wp-image-249578\" srcset=\"https:\/\/paperbell.com\/wp-content\/uploads\/2025\/07\/clarity-call-980x541.png 980w, https:\/\/paperbell.com\/wp-content\/uploads\/2025\/07\/clarity-call-480x265.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1024px, 100vw\" \/><\/figure>\n\n\n\n<p>While they\u2019re all still in the system, most are now private\u2014only sent to clients after a clarity or <a href=\"https:\/\/paperbell.com\/blog\/discovery-session\/\">discovery call<\/a>. She\u2019s also simplified her setup to focus on the essentials.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"results\"><strong>The Results: 10 Minutes of Admin Down to 10 Seconds<\/strong><\/h2>\n\n\n\n<p>The time savings on admin have been substantial.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cIt used to take more than 10 minutes to get an appointment into the diary. Now it takes 10 seconds, because the client books it on their end.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p>That seemingly small shift means fewer interruptions, fewer mistakes, and more focus on what really matters: coaching.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"811\" height=\"1024\" src=\"https:\/\/paperbell.com\/wp-content\/uploads\/2025\/07\/book-now-811x1024.png\" alt=\"book now\" class=\"wp-image-249576\" srcset=\"https:\/\/paperbell.com\/wp-content\/uploads\/2025\/07\/book-now-811x1024.png 811w, https:\/\/paperbell.com\/wp-content\/uploads\/2025\/07\/book-now-480x606.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 811px, 100vw\" \/><\/figure>\n\n\n\n<p>And yes\u2014payment integration has made things even easier.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cYou get a dopamine hit when you see a booking or a payment email come through. That moment when someone just paid you money\u2014amazing!\u201d<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"advice\"><strong>Advice for New Coaches: You\u2019re Probably More Ready Than You Think<\/strong><\/h2>\n\n\n\n<p>When asked what she\u2019d say to a coach who thinks they\u2019re not ready for Paperbell, Sorrel doesn\u2019t hesitate:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cUnless you\u2019re literally in negative income\u2014like putting more money into your business than you\u2019re taking out\u2014you are definitely ready for Paperbell.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p>She emphasizes that you don\u2019t need to wait until your business is \u201cbig enough\u201d to invest in proper systems. In fact, skipping the chaos early on might be one of the smartest decisions you can make.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cI\u2019d rather be good at coaching and bad at admin than good at admin and bad at coaching.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p>(Side note: We might frame that one for the Paperbell office wall.)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ready\"><strong>Ready to Simplify Your Coaching Business?<\/strong><\/h2>\n\n\n\n<p>Sorrel\u2019s story proves that no matter how long you\u2019ve been coaching, it\u2019s never too late to streamline your business.<\/p>\n\n\n\n<p>Whether you\u2019re switching from paper, spreadsheets, or just juggling too many tools, Paperbell can help you create a more organized, coach-first practice that gives you back your time and sanity.<a href=\"https:\/\/app.paperbell.com\/providers\/sign_up\">Start your free trial today<\/a> and say goodbye to admin overwhelm.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"683\" height=\"1024\" src=\"https:\/\/paperbell.com\/wp-content\/uploads\/2025\/07\/sorrel-pindar-pin-683x1024.jpg\" alt=\"sorrel pindar pin\" class=\"wp-image-249567\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019ve ever juggled calendars, client notes, and payment tracking across multiple tools, you\u2019re not alone.&nbsp; Meet Sorrel Pindar, a UK-based relationship &amp; well-being coach with decades of experience. She previously worked as an osteopath before retiring from the profession and focusing fully on coaching. For years, she managed her sessions using a notebook and [&hellip;]<\/p>\n","protected":false},"author":43,"featured_media":249575,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"footnotes":""},"categories":[40],"tags":[],"class_list":["post-249573","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-real-coach-reviews"],"acf":[],"_links":{"self":[{"href":"https:\/\/paperbell.com\/wp-json\/wp\/v2\/posts\/249573","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/paperbell.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/paperbell.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/paperbell.com\/wp-json\/wp\/v2\/users\/43"}],"replies":[{"embeddable":true,"href":"https:\/\/paperbell.com\/wp-json\/wp\/v2\/comments?post=249573"}],"version-history":[{"count":4,"href":"https:\/\/paperbell.com\/wp-json\/wp\/v2\/posts\/249573\/revisions"}],"predecessor-version":[{"id":249661,"href":"https:\/\/paperbell.com\/wp-json\/wp\/v2\/posts\/249573\/revisions\/249661"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/paperbell.com\/wp-json\/wp\/v2\/media\/249575"}],"wp:attachment":[{"href":"https:\/\/paperbell.com\/wp-json\/wp\/v2\/media?parent=249573"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/paperbell.com\/wp-json\/wp\/v2\/categories?post=249573"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/paperbell.com\/wp-json\/wp\/v2\/tags?post=249573"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}