{"id":3362,"date":"2025-10-28T15:16:34","date_gmt":"2025-10-28T15:16:34","guid":{"rendered":"https:\/\/paperbell.com\/support\/?post_type=ht_kb&#038;p=3362"},"modified":"2025-10-28T15:17:38","modified_gmt":"2025-10-28T15:17:38","slug":"your-coaching-packages-product-update-february-2025-2-2-2-2-2-2-2-2","status":"publish","type":"ht_kb","link":"https:\/\/paperbell.com\/support\/knowledge-base\/your-coaching-packages-product-update-february-2025-2-2-2-2-2-2-2-2\/","title":{"rendered":"The Easiest Way to Stop No-Shows (Product Update, November 2025)"},"content":{"rendered":"\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">This is an archived product update, and may not contain the most up-to-date information.<\/p>\n\n\n\n<p>Ever had a client just&#8230; not show up for their session?<\/p>\n\n\n\n<p>It&#8217;s frustrating, it wastes your time, and honestly? It&#8217;s usually preventable.<\/p>\n\n\n\n<p><strong>Here&#8217;s the secret: automated appointment reminders.<\/strong><\/p>\n\n\n\n<p>Set them up once per package, and Paperbell automatically reminds every client about their upcoming sessions. No more manual texts, no more no-shows.<\/p>\n\n\n\n<p>Here\u2019s how to set them up:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open any package<\/li>\n\n\n\n<li>Click &#8220;Emails&#8221; tab<\/li>\n\n\n\n<li>Click &#8220;Add an email&#8221;<\/li>\n\n\n\n<li>Choose &#8220;Before appointment&#8221; and set it to 24 hours<\/li>\n\n\n\n<li>Write your message or use our template<\/li>\n\n\n\n<li>Save!<\/li>\n<\/ol>\n\n\n\n<p><strong>Pro tip:<\/strong> Set up two reminders &#8211; one at 24 hours and another at 1 hour before. The double tap practically guarantees they&#8217;ll remember!<\/p>\n\n\n\n<p><strong>Want Even Better Results? Add SMS Reminders!<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"597\" src=\"https:\/\/paperbell.com\/support\/wp-content\/uploads\/2025\/10\/SMS-Notification-Setting.png\" alt=\"\" class=\"wp-image-3363\" srcset=\"https:\/\/paperbell.com\/support\/wp-content\/uploads\/2025\/10\/SMS-Notification-Setting.png 1024w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2025\/10\/SMS-Notification-Setting-300x175.png 300w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2025\/10\/SMS-Notification-Setting-768x448.png 768w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2025\/10\/SMS-Notification-Setting-50x29.png 50w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2025\/10\/SMS-Notification-Setting-60x35.png 60w, https:\/\/paperbell.com\/support\/wp-content\/uploads\/2025\/10\/SMS-Notification-Setting-100x58.png 100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Your clients can also opt in to receive text reminders on their phones &#8211; because let&#8217;s be honest, people check texts way more than email!<\/p>\n\n\n\n<p>SMS reminders are included free in your Paperbell subscription. Your clients just need to verify their phone number in their client portal at PaperbellClient.com.<a href=\"https:\/\/paperbell.com\/support\/knowledge-base\/the-clients-guide-to-paperbell\/#sms-notifications\"> Here&#8217;s the guide you can send them<\/a>!<\/p>\n\n\n\n<p>Seriously, go set this up right now in your top 2-3 packages. It&#8217;ll take 10 minutes total and you&#8217;ll never deal with a preventable no-show again.<\/p>\n\n\n\n<p>P.S. <strong>Pro Tip:<\/strong> Set up reminders in one package, then<a href=\"https:\/\/paperbell.com\/support\/knowledge-base\/packages\/#clone-a-package\"> clone it<\/a> when creating new ones. All your automation comes with it!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ever had a client just&#8230; not show up for their session? It&#8217;s frustrating, it wastes your time, and honestly? It&#8217;s usually preventable. Here&#8217;s the secret: automated appointment reminders. Set them up once per package, and Paperbell automatically reminds every client about their upcoming sessions. No more manual texts, no more&#8230;<\/p>\n","protected":false},"author":19,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[30],"ht-kb-tag":[],"class_list":["post-3362","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-product-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Easiest Way to Stop No-Shows (Product Update, November 2025) - Paperbell Support<\/title>\n<meta name=\"description\" content=\"This is an archived product update, and may not contain the most up-to-date information. Ever had a client just... not show up for their session? 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