{"id":399,"date":"2020-12-31T09:27:30","date_gmt":"2020-12-31T09:27:30","guid":{"rendered":"https:\/\/paperbell.com\/support\/?post_type=ht_kb&#038;p=399"},"modified":"2024-09-06T19:27:51","modified_gmt":"2024-09-06T19:27:51","slug":"how-do-i-add-or-remove-appointments-from-my-clients-package","status":"publish","type":"ht_kb","link":"https:\/\/paperbell.com\/support\/knowledge-base\/how-do-i-add-or-remove-appointments-from-my-clients-package\/","title":{"rendered":"How do I add or remove appointments from my client&#8217;s package purchase?"},"content":{"rendered":"\n<p>There are a few scenarios in which you might want to change the number of appointments in a client&#8217;s package:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The client made a duplicate purchase and you want to move all appointments to one package<\/li>\n\n\n\n<li>You conducted an extra session outside Paperbell, so your client needs one fewer session available to book in their package<\/li>\n\n\n\n<li>You or your client missed a booked appointment and you want to give your client an extra session to make up for it<\/li>\n\n\n\n<li>You had an appointment that wasn&#8217;t booked through Paperbell and now the number is off<\/li>\n\n\n\n<li>Your client purchased one package, but decided to switch to another package: you made a <a href=\"https:\/\/paperbell.com\/support\/knowledge-base\/how-do-coupon-codes-work\/\" target=\"_blank\" rel=\"noreferrer noopener\">coupon<\/a> so they could apply the credit of the first purchase to the second, and now you need to remove the remaining appointments from their original package purchase. <\/li>\n<\/ul>\n\n\n\n<p>No matter what the reason, it&#8217;s easy to modify the number of appointments the number of appointments your client has left in their package purchase. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"920\" height=\"544\" src=\"https:\/\/paperbell.com\/support\/wp-content\/uploads\/2022\/06\/apptchange.gif\" alt=\"\" class=\"wp-image-1126\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Modify the client&#8217;s package purchase<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on the <strong>Clients<\/strong> tab<\/li>\n\n\n\n<li>Click on your client\u2019s name<\/li>\n\n\n\n<li>Click the<strong> Packages <\/strong>tab in their profile<\/li>\n\n\n\n<li>Find the package you want to modify and click <strong>View<\/strong><\/li>\n\n\n\n<li>Click the <strong>Modify<\/strong> button in the upper right corner<\/li>\n\n\n\n<li>Make your changes and be sure to click the <strong>Save <\/strong>button<\/li>\n<\/ol>\n\n\n\n<p>The process looks like this:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"601\" src=\"https:\/\/paperbell.com\/support\/wp-content\/uploads\/2024\/07\/CleanShot-2024-07-12-at-13.45.25-1.gif\" alt=\"\" class=\"wp-image-2585\" style=\"width:489px;height:auto\"\/><\/figure>\n\n\n\n<p>And FYI &#8212; your client won&#8217;t be notified if you modify the number of appointments in their purchase; they will just see the new number when they log into the portal. <\/p>\n\n\n\n<p><em>keywords: combine package, combine appointments, modify package, modify appointments, add appointments, remove appointments, less appointments, more appointments, change package<\/em>, <em>reset<\/em>, <em>delete appointments<\/em>, <em>bookings, apply credit<\/em>, <em>change number of appointments<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There are a few scenarios in which you might want to change the number of appointments in a client&#8217;s package: No matter what the reason, it&#8217;s easy to modify the number of appointments the number of appointments your client has left in their package purchase. Modify the client&#8217;s package purchase&#8230;<\/p>\n","protected":false},"author":1,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[26],"ht-kb-tag":[],"class_list":["post-399","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-faqs"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I add or remove appointments from my client&#039;s package purchase? - Paperbell Support<\/title>\n<meta name=\"description\" content=\"There are a few scenarios in which you might want to change the number of appointments in a client&#039;s package: The client made a duplicate purchase and you\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/paperbell.com\/support\/knowledge-base\/how-do-i-add-or-remove-appointments-from-my-clients-package\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I add or remove appointments from my client&#039;s package purchase? 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