{"id":470,"date":"2021-01-16T11:13:30","date_gmt":"2021-01-16T11:13:30","guid":{"rendered":"https:\/\/paperbell.com\/support\/?post_type=ht_kb&#038;p=470"},"modified":"2023-11-21T21:16:07","modified_gmt":"2023-11-21T21:16:07","slug":"disable-self-scheduling-booking","status":"publish","type":"ht_kb","link":"https:\/\/paperbell.com\/support\/knowledge-base\/disable-self-scheduling-booking\/","title":{"rendered":"How do I remove the ability for clients to schedule their own sessions?"},"content":{"rendered":"\n<p>Sometimes you&#8217;d rather not have clients schedule themselves. Here&#8217;s how to remove that option for your clients in Paperbell.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-alert\">Workaround alert! Because this is a workaround, your clients will still see an availability calendar in their Paperbell portal, it just won&#8217;t have any time slots available.<br><br>Make sure to let your clients know you will schedule their appointments for them so that they aren&#8217;t confused. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step One: Choose Payment First Checkout Flow<\/h2>\n\n\n\n<p>Go to your <a href=\"https:\/\/app.paperbell.com\/provider\/packages\" target=\"_blank\" rel=\"noreferrer noopener\">Packages page<\/a> and click on the package you&#8217;d like to modify (create your package first if you haven&#8217;t already done so).<\/p>\n\n\n\n<p>Then click &#8220;Modify&#8221; the button in the Summary tab<\/p>\n\n\n\n<div class=\"hb-magnify\" class=\"wp-block-ht-blocks-image\"><div class=\"hb-magnify__large\"><\/div><img decoding=\"async\" class=\"hb-magnify__small\" src=\"https:\/\/paperbell.com\/support\/wp-content\/uploads\/2021\/01\/modify-package-summary.png\" width=\"720\"\/><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p>Next, select the &#8220;Purchase -&gt; Book appointment&#8221; option (this will not be selected by default)<\/p>\n\n\n\n<div class=\"hb-magnify\" class=\"wp-block-ht-blocks-image\"><div class=\"hb-magnify__large\"><\/div><img decoding=\"async\" class=\"hb-magnify__small\" src=\"https:\/\/paperbell.com\/support\/wp-content\/uploads\/2021\/01\/checkout-flow.png\" width=\"720\"\/><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two: Remove Your Availability<\/h2>\n\n\n\n<p>Clients can&#8217;t book if there&#8217;s no time available to be booked. So you can either have no availability across Paperbell, or just none for that package.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How To Disable Self-Booking Universally<\/h3>\n\n\n\n<p>This requires a bit of a &#8220;hack&#8221; &#8211; <a href=\"https:\/\/app.paperbell.com\/provider\/shifts\" target=\"_blank\" rel=\"noreferrer noopener\">add one timeslot to your availability<\/a> that&#8217;s in the past (so that you won&#8217;t actually be available). If you have no availability in the past or future, Paperbell will not work so you need to add one timeslot.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How to Disable Self-Booking For Certain Packages Only<\/h3>\n\n\n\n<p>To disable self-booking for certain packages only, you simply need to <strong>not <\/strong>apply your availability for those packages. <\/p>\n\n\n\n<p>Make sure for each availability slot, you have the &#8220;Selected packages&#8221; option selected. Then <strong>do not check any packages in which you don&#8217;t want clients to schedule themselves. <\/strong>(Because no availability means that the booking is not possible.)<\/p>\n\n\n\n<div class=\"hb-magnify\" class=\"wp-block-ht-blocks-image\"><div class=\"hb-magnify__large\"><\/div><img decoding=\"async\" class=\"hb-magnify__small\" src=\"https:\/\/paperbell.com\/support\/wp-content\/uploads\/2021\/01\/availability-selected-packages.png\" width=\"720\"\/><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">What if I just don&#8217;t need any kind of scheduling in my package?<\/h2>\n\n\n\n<p>A Paperbell package does not have to include appointments &#8211; simply disable the &#8220;Appointments&#8221; option in your booking. If there are no appointments, no booking options will be presented to your client.<br><br><strong>However, PROCEED WITH CAUTION!<\/strong> We strongly suggest you use this option if the package truly has no appointments. (For example, if you&#8217;re <a href=\"https:\/\/paperbell.com\/support\/knowledge-base\/how-do-i-sell-digital-downloads-on-paperbell\/\">selling a digital download<\/a>.) If you do have appointments, not including them will mean you won&#8217;t be able to track appointments or tie the number to the package, and you&#8217;ll miss out on one of the most useful parts of Paperbell. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><em>keywords: disable, scheduling, booking, schedule, calendar, remove, ability<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sometimes you&#8217;d rather not have clients schedule themselves. Here&#8217;s how to remove that option for your clients in Paperbell. Step One: Choose Payment First Checkout Flow Go to your Packages page and click on the package you&#8217;d like to modify (create your package first if you haven&#8217;t already done so)&#8230;.<\/p>\n","protected":false},"author":1,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[26],"ht-kb-tag":[],"class_list":["post-470","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-faqs"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I remove the ability for clients to schedule their own sessions? - Paperbell Support<\/title>\n<meta name=\"description\" content=\"Sometimes you&#039;d rather not have clients schedule themselves. Here&#039;s how to remove that option for your clients in Paperbell. Workaround alert! 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